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Triokid | Help
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Shipping & Returns

What countries do Triokid ship to?

 We currently ship to United States Ground but we are looking forward to serve international customer.

How much the shipping fee?

Here is the shipping fee information:

Ground to the contiguous US – FREE!
(exclude Hawaii, Alaska and Guam)

How long will my order take to arrive?

We will process your order the next business day of receipt. You will receive the goods within 7 days after shipping. Please feel free to check your orders statue in your account at triokid.com        

How is Triokid return policy?

We accept all product return and refund with whole packaging and contents within 14 days you received. If you would like to apply return,  please email us at service@triokid.com and we’ll take care of it.

How to choose Triokid product for my child?

We recommend to choose our product depending on child’s age and height.
Wellcome to visit our compare page to choose for your little ones.  triokid.com/compare

Sportline: Age 3 to 10
Miniline: Age 3 to 6
Viviline:  Age 3 to 6
Trioswagon: Age 3 to 5
Mia Doll: Age 3 and up

Become a Triokid Retailer!

If you are a retailer in the U.S. and interested in feature Triokid designs as part of your offer in your retail store, please contact us at sales@triokid.com and include your business information below, we’re looking forward to partnering with you!

• Full Name
• Email Address
• Telephone Number
• Store Name
• Store Address (if applicable)

Contact Us

We are always happy to hear from you.